At Unnati Group of companies, customer is focus of attention for all activities at all level and every care is taken to see him delighted. His enquiry prior to sales is promptly responded for techno-commercial details and after sales-services so that he develops confidence in the product and services.
Almost care is taken to define customer requirement & complaint by providing prompt and proper corrective actions thereby keep him satisfied. In fact, not only suggestions / complaints are also invited from the customers periodically to find out whether they are satisfied with the performance of product, timely supplies, packing & dispatch, behavior and attitude of the concerned persons towards them and also whether they are sincerely satisfied with the corrective actions taken by company.